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Online GAP Portal

We have moved GAP claims processing online. As a commitment to being more convenient and easy to do business with, we are now offering a comprehensive web portal that allows users to initiate a GAP claim, upload documents in support of the claim and get status updates without waiting on the phone holding for an available agent.

The web-based claims tool will guide users through the process of providing any necessary information about the total loss of the vehicle and apprise users of next steps.

How our Online GAP Portal can help:

  • Expedite the opening of a new claim
  • Upload claims documents with ease
  • Provide real-time claim status
  • Receive status of claim with instant updates
  • Present a summary of the claim when the settlement is decided
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