Alert: Recent weather and flood conditions in the Houston area has affected our ability to receive online mechanical claims.
If you have submitted a mechanical claim online within the last 48 hours, please call 800-833-8443 as your claim may not have been received.
Pre-Paid maintenance claims are not affected..
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GSFSGroup, standing for integrity,
accountability and stability
for over three decades

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GSFSGroup automotive training,
the key to customer satisfaction
and retention

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GSFSGroup takes pride in
serving you with distinction

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Training
 

GSFSGroup’s Automotive Service Training

Automotive Service Training, providing the key to customer satisfaction and retention

GSFSGroup's automotive service trainers utilize the latest learning techniques. For the convenience of our dealers, we offer a flexible timeframe and deliver classes through a combination of classroom training, in-dealership coaching and an advanced interactive virtual environment.

Our trainers have over 75 years of collective experience and have trained thousands of automotive service personnel. GSFSGroup's automotive service trainers bring a perfect balance of technique and real-world application from their own experiences as automotive service consultants and service managers.

GSFSGroup provides world-class automotive service training that ensures your service staff are equipped to support consumers in ways that build customer satisfaction and ultimately retention for your dealership.

Service Pro I

This three phase automotive service training workshop incorporates the most comprehensive and up-to-date customer service, communication and customer-centered selling skills.

Service Pro II

This advanced automotive service training workshop focuses on the specific areas that impact dealership success.

MPI Pro

This automotive service training workshop provides a guide to achieving optimum services sales success and offers a clear work flow between the service advisors and the technicians.

ASM Online Professional Series - Greeting & Write-up

This automotive service training workshop allows your ASM and service consultant to develop a customer-centered approach to accomplishing a reception and write-up process that positively impacts the customer's experience.

ASM Online Professional Series - Estimates & MPI's

This automotive service training workshop allows your ASMs and service consultants to develop a well rounded approach to providing a professional estimate and Multi-Point Inspection that positively impacts both the customer's experience and sales for your dealership.

ASM Online Professional Series - Active Delivery and Next Appointment

This automotive service training workshop allows your ASM and service consultants to develop a well rounded approach to accomplishing a professional active delivery and next appointment setting skills.

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