A division of GSFSGroup®, Compass TeamTM is a mid-sized training team specializing in automotive operations with focus on management, sales, finance and service. We understand the car business is more competitive today than ever and the same old training will not get the results you want or need. We consult with our clients to ensure we understand the results desired and then provide a resource to assist in getting those tangible business results. Compass TeamTM is built on three foundations - Innovation, Strategy and People.
Innovation
Our success is built on our ability to understand today’s industry challenges and still see around the corner to tomorrow’s opportunities. Our training utilizes adult learning techniques in an easy-to understand, fun, hands-on environment through workshops and dealership coaching. Our strategy is to provide our clients with the necessary tools to use when they return to work. No fluff here.
Strategy
Most dealerships have a company training new sales people, another company doing internet and phone skills training, another company working with the finance department, and still another company for the fixed operations. What does that leave you? Diversity some may say; but look a little closer. Each one of the companies has its own language, message and desired outcome. This can result in a fragmented culture and approach to your customers and employees. We deliver a common message to your dealership - to drive profits and loyalty facilitated by an expert in their field.
People
Our team consists of a group of professionals from the automotive industry. Our average consultant and trainer have been in the automotive business for over twenty years. We don’t only understand the retail environment; we know it. Our team specializes in Sales, Finance, Phone and Business Development Centers, Leasing, Customer Service, Service Sales, Service Management, Fixed Operations Consulting, Hiring and Recruiting and Team Building. One team with different areas of expertise working with your dealership to have a positive impact on your business.
|